Caratti was the first UK importer of Italian brands such as Castelli, Sidi, De Marchi and Colnago, and eventually developed its own range of clothing. Although Caratti disappeared for some time in the late Nineties, it re-emerged this year with a new Walk that extra mile to please your customer. The only brand that rings a bell in my head when I think of exemplary customer service is Archival
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